Preloader Close

Vendor Risk Management (TPRM)

Vendor Risk Management (TPRM)
Govern the complete third-party risk lifecycle

Vendor Risk Management (TPRM)

Every vendor relationship introduces an element of risk. Whether it is a technology partner, service provider, outsourced vendor or supplier, organisations increasingly depend on third parties to deliver critical business functions. While these partnerships drive efficiency and growth, they also expose organisations to operational, cyber, regulatory, financial and reputational risks that require continuous oversight.

Description

Claptek's VueFrame Vendor Risk Management Solution (VRMS), also known as Third-Party Risk Management (TPRM), provides a comprehensive framework for managing the complete vendor lifecycle. From onboarding and due diligence to periodic reviews, contract management, incident tracking and continuous monitoring, the platform enables organisations to identify risks early, strengthen vendor governance and make informed business decisions through a single, integrated system.

As regulatory expectations continue to evolve, organisations are expected to demonstrate that third-party risks are consistently identified, assessed and monitored throughout the vendor relationship. A structured Vendor Risk Management programme not only strengthens compliance but also helps organisations build resilient and trusted business partnerships.

Why Vendor Risk Management Matters

Modern organisations rely on hundreds, and sometimes thousands, of vendors to support their business operations. These third parties often have access to critical systems, confidential information and key business processes. As a result, a weakness within a vendor can quickly become a risk for the organisation itself.

Vendor Risk Management (also referred to as Third-Party Risk Management or TPRM) provides a structured approach to evaluating vendors before engagement, monitoring their performance throughout the relationship and ensuring that risks remain within acceptable levels. It enables organisations to make better sourcing decisions, improve transparency across vendor operations and maintain compliance with internal policies and regulatory requirements.

Rather than treating vendor management as a collection of independent activities, organisations gain a complete view of third-party risks across the enterprise.

How Claptek Helps

Claptek's Vendor Risk Management Solution digitises and automates the complete third-party risk lifecycle through configurable workflows and intelligent automation.

The platform simplifies vendor onboarding through configurable questionnaires and approval workflows, standardises risk assessments using configurable scoring models, automates review planning and task assignments, and continuously monitors vendor performance throughout the engagement. Integrated contract management, incident tracking and workflow automation ensure that all vendor-related activities are managed through a single platform with complete traceability.

By providing a consolidated view of every vendor relationship, organisations can improve governance, reduce manual effort, strengthen regulatory compliance and make faster, risk-informed decisions.

Key Capabilities

01

Vendor Onboarding and Due Diligence

Configure onboarding questionnaires, approval workflows and due diligence processes to ensure vendors are evaluated consistently before engagement.

02

Risk Assessments and Scoring

Perform structured vendor risk assessments using configurable questionnaires, weighted scoring models and automated calculations to determine inherent and residual risk levels.

03

Review Planning and Continuous Monitoring

Plan and schedule periodic vendor reviews, automatically assign review activities and continuously monitor vendor performance throughout the relationship.

04

Contract Management

Maintain a centralised repository of vendor contracts, monitor renewals and obligations, and ensure contract milestones remain visible throughout the engagement lifecycle.

05

Incident Management

Capture vendor-related incidents, link them directly to vendor records, track corrective actions and maintain a complete history of issues and resolutions.

06

Workflow Automation

Automate approvals, task assignments, reminders and escalations through configurable workflows, reducing manual follow-ups and improving operational efficiency.

07

Vendor 360° View

Maintain a complete view of every vendor, including onboarding information, risk assessments, reviews, contracts, incidents and historical activities from a single dashboard.

08

Bulk Data Management

Support bulk upload and download of vendor information, making large-scale onboarding and ongoing administration faster and more efficient.

09

Delegation and User Access Management

Enable role-based access, task delegation and reassignment to ensure business continuity while maintaining governance and accountability.

10

Dashboards and Reporting

Provide interactive dashboards, management reports and configurable notifications that give business users and leadership complete visibility into vendor risks, pending actions and compliance status.

11

Enterprise Integration

Integrate seamlessly with HRMS, Active Directory and other enterprise systems to automate user provisioning, streamline workflows and improve operational efficiency.

We help you to unlock & unleash the power within.

Call us WhatsApp